Privacy Policy

1. Introduction

Rapid Results LLC, doing business as Rapid Recruit ("Company," "we," "us," or "our"), is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through any channel, including text messaging (SMS) and email communications.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

This Privacy Policy also governs our use of text messaging (SMS) services, including those conducted through A2P (Application-to-Person) messaging campaigns registered under the 10DLC (10-Digit Long Code) system administered by The Campaign Registry (TCR).

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following categories of personal information that you voluntarily provide to us:

• Full name and contact information (address, phone number, email address)
• Professional information (resume, work history, job titles, skills, certifications, references)
• Employment preferences and availability
• Education and professional credentials
• Communications you send to us, including messages submitted through web forms
• Consent records, including records of opt-in to SMS communications

2.2 Information Collected Automatically

When you use our website or services, we may automatically collect:

• IP address and device identifiers
• Browser type and version
• Pages visited, time spent on pages, and referring URLs
• Cookie data and similar tracking technologies
• Geographic location data (general, based on IP address)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Job boards and employment platforms such as Indeed, LinkedIn, ZipRecruiter, Glassdoor, and CareerBuilder, where you have submitted your profile or applied to positions
• Background check providers (with your consent)
• Professional reference contacts you provide
• Client companies seeking to fill positions

3. SMS / Text Message Communications — A2P 10DLC Disclosures

Rapid Recruit uses text messaging (SMS) to communicate with candidates, clients, and other contacts who have provided express written consent to receive such messages. Our SMS program is registered under the A2P 10DLC framework.

3.1 Consent to Receive SMS Messages

By providing your mobile phone number and checking the opt-in box on our web forms, website, or other intake materials, you expressly consent to receive recurring automated or manually dialed text messages from Rapid Recruit. These messages may include:

• Job opportunity notifications and placement updates
• Interview scheduling and confirmation messages
• Onboarding and new hire communications
• General recruiting and employment-related information
• Responses to inquiries you have submitted

Consent to receive SMS messages is not a condition of any purchase, service, or employment placement. Message frequency may vary.

3.2 Message and Data Rates

3.3 How to Opt Out of SMS

3.4 How to Get Help

3.5 Supported Carriers

Rapid Recruit's SMS messaging program is supported by all major U.S. wireless carriers. Carrier support is not guaranteed for all carriers. Rapid Recruit is not responsible for delayed or undelivered messages.

3.6 No Sharing of SMS Opt-In Data

Your mobile phone number and SMS opt-in consent will not be sold, rented, leased, or shared with third parties or affiliates for their own marketing purposes. SMS consent data is used solely for the purposes described in this Privacy Policy.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To match candidates with employment opportunities that align with their qualifications and preferences
• To communicate with candidates and clients regarding job placements, interviews, and recruiting activities
• To send SMS messages and emails as described in this Privacy Policy and for which you have provided consent
• To process applications and manage the recruiting lifecycle
• To verify your identity and credentials
• To comply with applicable legal obligations
• To improve our website, services, and internal processes
• To protect the rights, property, and safety of Rapid Recruit, our clients, candidates, and others
• To detect, investigate, and prevent fraudulent activity

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 With Client Companies

We share candidate information with client companies that are seeking to fill positions, but only after obtaining appropriate authorization from the candidate. The scope of information shared is limited to what is necessary for the hiring decision.

5.2 With Service Providers

We may share your information with trusted third-party vendors and service providers who assist us in operating our business, including:

• Technology and software providers (CRM, applicant tracking systems)
• Background screening companies (with your authorization)
• Communication platforms used to facilitate SMS and email delivery
• Analytics and website performance providers

These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.

5.3 Legal and Compliance Disclosures

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Rapid Recruit, our users, or others.

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it in accordance with our internal data retention procedures.

Candidate records are typically retained for a period of up to three (3) years from the date of last activity, unless a longer retention period is required by law or ongoing business necessity.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS technology
• Access controls and authentication requirements for systems containing personal data
• Regular security assessments and reviews
• Employee training on data privacy and security practices

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals as required by applicable law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct inaccurate or incomplete information
• Right to Deletion: Request that we delete your personal information, subject to certain exceptions
• Right to Restrict Processing: Request that we limit how we use your information
• Right to Data Portability: Request your information in a structured, commonly used format
• Right to Opt Out of SMS: Withdraw your consent to receive SMS communications at any time (see Section 3.3)
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise any of these rights, please contact us using the information in Section 10. We will respond to your request within the timeframe required by applicable law.

9.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, and opt out of the sale or sharing of your personal information. To submit a verifiable consumer request, contact us at the information in Section 10.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For SMS-related inquiries, you may also reply HELP to any text message you have received from us.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the Effective Date at the top of this policy and, where appropriate, notify you by email or prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.